Please read these Terms of Use carefully before accessing or using the Unbanx platform. By registering an account, you agree to be bound by these terms.
Last updated: 1 January 2025
These Terms of Use ("Terms") constitute a legally binding agreement between you ("Client", "you", "your") and Unbanx Ltd ("Unbanx", "we", "our", "us"), a company incorporated under applicable law, governing your access to and use of the Unbanx platform, website, and associated services (collectively, the "Services").
By registering an account, accessing the platform, or otherwise using our Services, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, you must not register an account or use our Services. If you are using our Services on behalf of a corporate entity, you represent that you have authority to bind that entity to these Terms.
To use the Unbanx platform, you must meet the following eligibility requirements:
By using the Services, you represent and warrant that you meet all applicable eligibility requirements. We reserve the right to decline registration or terminate accounts where eligibility requirements are not met.
To access the full functionality of the platform, you must register an account and complete our identity verification (KYC) process. You agree to provide accurate, current, and complete information during registration and to update that information promptly if it changes.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@unbanx.com if you suspect unauthorised access to your account.
We reserve the right to request additional documentation at any time for compliance or verification purposes. Failure to provide requested documentation may result in restrictions being placed on your account.
Unbanx provides a digital asset management platform that enables clients to hold, monitor, and manage digital assets through our custody and reporting infrastructure. The Services include, but are not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with reasonable prior notice where practicable. We will not be liable for any modification, suspension, or discontinuation of Services.
Digital assets are subject to significant market risk. The value of digital assets can increase or decrease substantially and rapidly. Past performance is not indicative of future results. You may lose some or all of the value of your digital asset holdings.
By using the Unbanx platform, you acknowledge and accept the following risks, among others:
Nothing on the Unbanx platform constitutes financial advice, investment advice, or a recommendation to buy, sell, or hold any digital asset. You should seek independent professional advice before making any investment decision.
Our current fee schedule is published on the platform and updated whenever changes are made. Fees may include management fees, transaction fees, and withdrawal fees depending on your account tier.
By using the Services, you agree to pay all applicable fees. Fees are deducted automatically from your account balance where applicable. We will provide reasonable advance notice of any changes to our fee schedule.
All fees are quoted exclusive of any applicable taxes. You are responsible for determining and paying any taxes applicable to your use of the Services in your jurisdiction.
All deposits must originate from an account or wallet held in your name. We do not accept deposits from third parties. Deposits are subject to source of funds verification where required by our compliance procedures.
Withdrawal requests are processed within one to two business days, subject to security verification. We reserve the right to apply additional verification to withdrawal requests where there is a security concern or compliance requirement.
We are not responsible for delays caused by third-party payment processors, blockchain network congestion, or other factors outside our control.
You agree not to use the Unbanx platform for any of the following purposes:
Violations of these prohibitions may result in immediate account suspension or termination and may be reported to relevant authorities.
All content on the Unbanx platform, including text, graphics, logos, interface design, software, and documentation, is the property of Unbanx Ltd or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for your personal account management purposes. You may not copy, reproduce, distribute, or create derivative works from any part of the platform without our prior written consent.
To the fullest extent permitted by applicable law, Unbanx, its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, including but not limited to loss of digital assets due to market movements, loss of data, or service interruptions.
Our total aggregate liability to you arising from or in connection with these Terms or our Services shall not exceed the fees paid by you to Unbanx in the twelve months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
You agree to indemnify and hold harmless Unbanx, its directors, officers, employees, and agents from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Services, your breach of these Terms, or your violation of any applicable law or third-party rights.
We reserve the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe that you have violated these Terms, are engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory instruction.
You may close your account at any time by submitting a written request to support@unbanx.com. Upon account closure, any outstanding balances will be returned to you subject to the completion of required verification and the settlement of any applicable fees.
Following account closure, we retain your data for the period required under applicable law as described in our Privacy Policy.
We may amend these Terms from time to time. Material changes will be notified to registered clients by email or through an in-platform notification at least 14 days before the changes take effect. Your continued use of the Services following the effective date of any amendment constitutes acceptance of the revised Terms.
If you do not accept amended Terms, you must close your account before the effective date of the changes.
These Terms are governed by and construed in accordance with applicable law. In the event of a dispute arising from or in connection with these Terms or our Services, we encourage you to contact us in the first instance to seek an informal resolution.
Where a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of the relevant governing jurisdiction. Nothing in this clause prevents either party from seeking injunctive or other equitable relief where necessary to protect its interests.
These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Unbanx with respect to the subject matter herein. They supersede all prior agreements, representations, and understandings between us relating to the same subject matter.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
If you have questions about these Terms or our Services, please contact us at:
Unbanx Ltd
Email: legal@unbanx.com
General support: support@unbanx.com
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